Community Survey for Strategic Planning

The Massillon Public Library is planning to serve you now and in the future. Help us serve you better! With your (optional) contact information, you will be entered in a drawing for a Giant Eagle gift card.

 A printable version of this survey is also available. Please return filled out printed surveys to Massillon Public Library by June 30, 2017.

 

 

Your age:
11 or under
12-17
18-29
30-39
40-49
50-59
60 or over

 

Your gender:
male
female

 

Do you have a library card?
Yes
No

 

Which library locations do you visit most often?
Main
Belloni (Brewster)
Askren (Navarre)
Bookmobile
Other (Name):

 

How often do you visit this library?
At least once a week
Every two weeks
Once a month
Every six months
Yearly
Never

 


 


 

Have you ever visited our library on social media? If so, which site? (Please check all that apply.)
Facebook
Twitter
Tumblr
Pinterest
Goodreads

 

How important are EXISTING library programs and/or services?

Story-times for children ages 0-5
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

School-age programs for grades K-6
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Programs to encourage early literacy (like 1000 Books before Kindergarten)
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Children's summer reading programs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Family film programs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Activities for teens
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Teen summer reading programs 
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Film programs for adults
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Adult book clubs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Lectures/workshops for adults
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Adult summer reading programs 
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Adult craft programs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Computer classes
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

 

How important are the following EXISTING library materials and/or services?

Physical Materials

Books
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Music CDs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

DVDs
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Magazines & Newspapers
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Books on CD
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

 

Digital Materials

Library website
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Online catalog
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Online calendar of events
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

eBooks 
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

eAudiobooks
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Library newsletter
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Research databases
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Connecting with the library via social media 
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Microsoft Office software
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Computer access
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Internet access
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Wireless internet access
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Reserving materials online
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Pick-up reserves at any location
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Self-checkout
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Job-seeking help
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Research help by email
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Research help by phone
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Research help in person
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Book lists
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Book recommendations
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Teacher collections
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Visits to schools and community sites
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Delivery to homebound patrons
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Volunteer opportunities for adults
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Volunteer opportunities for teens
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Volunteer opportunities for community service
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Computer training
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Printers
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Copiers
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Tax forms
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Notary Service
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Community gathering place
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Bookmobile service
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Fax services
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

Community sponsored programming through SARTA, United Way, etc.
Essential to me personally Nice to have I don't use, but good for the community Unnecessary

 

 

What resources or services would you like to see this library develop?
Please check your top three priorities/preferences:

Programs to encourage adult literacy
Online tutoring
Meeting space
Small business resource center
Teen book discussion group
Additional Non-English materials
Podcasts & video of library programs
After school homework center
Makerspace
Teen drop-in center
Other:

 

 

Please rate our physical spaces 1-5 with 5 being excellent. Think of the location that you visit most frequently.

Bookmobile
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Askren Branch (Navarre)
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Belloni Branch (Brewster)
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Audiovisual - Movies/Music
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Local History / Genealogy
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Computer Center
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Children's Department
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Adult Circulation-Rotunda
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Main Reading Room
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

 

 

Please rate our staff from 1-5, with 5 being excellent.

Helpfulness
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Courtesy
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Efficiency
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

Accuracy
1 - Poor 2 - Needs Work 3 - Average 4 - Good 5 - Excellent not applicable / unknown
comments:

 


 


 

 

OPTIONAL: If you would like to be entered in the gift card drawing, please provide contact information below. Massillon Public Library is partnering with the State Library of Ohio to conduct and analyze these surveys. Your personal information WILL NOT be shared with any other person or organization, or used for any other reason without your permission.

Name:
Email Address:
Phone number:

I give permission for the Library and Friends of Massillon Public Library to use this information solely to contact me about Library and Friends events. Yes No

I would be willing to attend a focus group meeting where I can discuss these ideas in more detail. Yes No
(We will contact you with choices of dates and times beginning in July 2017.)